Featured project · Creator & expert partnerships

NORD VPN — security expert partnerships and CPA efficiency

NORD VPN · Technology

The challenge

Performance spend was efficient on paper — but trust and creative fatigue were pushing CPA up

Generic VPN ads and broad creator lists were burning budget: audiences tuned out feature-heavy spots, and performance teams lacked credible voices who could explain privacy in plain language.

NORD VPN needed more than one-off posts — structured partnerships with security experts and creators who could carry education, proof and offer in formats that paid media could scale without eroding trust.

  • Rising CPAs on legacy creative and undifferentiated influencer bursts
  • Hard to vet who was genuinely credible in security vs entertainment-first talent
  • No repeatable activation model linking partnership moments to conversion paths

The objective

Partner the right security voices, activate those relationships, and lower acquisition cost

Construct the right partnerships with experts and creators in the security space — aligned to audience, claims discipline and content velocity.

Build activations around those relationships (launches, explainers, live moments, whitelisted paid) with a single thread to landing and offer — optimising for CPA throughout.

The solution

Expert roster, partnership activations and performance-ready asset pipeline

DZIR designed a vetting scorecard for security creators: topic authority, audience quality, brand safety, whitelisting appetite and historical conversion proxies where available.

We orchestrated partnership activations end to end — briefing, co-created education, rights for paid scale, and test-and-learn sprints tied to CPA by creator, format and market.

Step 1: Security expert and creator partnership architecture

Mapped tiers from macro educators to niche security practitioners — each with clear roles in the funnel (awareness, consideration, conversion assist).

Contracting and usage rights standardised up front so organic posts could move into whitelisted performance within days, not weeks.

Step 2: Activations built around relationships

Campaign moments tied to product and cultural hooks — travel season, password breaches, remote work — with experts anchoring explainers and Q&A-style content.

Always-on nurture between peaks: refreshes, collabs between creators, and retargeting sequences keyed to which expert story a user had seen.

Step 3: Performance scale and CPA optimisation

Winning creator assets cut for paid social and search extensions; underperformers swapped using weekly CPA and engagement guardrails.

Landing paths and offer tests paired to expert narratives so message match improved quality score and downstream cost per acquisition.

Business impact

Credible reach in the security community and measurable CPA reduction at scale

−32%

Blended CPA vs prior always-on baseline after partnership-led creative scaled

48

Security experts and creators vetted and contracted across tiers

2.4×

Engagement rate on expert-led education vs generic product spots

CPA came down as partnership creative scaled

Blended CPA moved materially below the prior always-on baseline once expert-led education and whitelisted variants replaced a share of legacy product-only ads.

Performance teams could attribute lift by creator tier and activation — reallocating spend toward partnerships that sustained efficiency, not just spike reach.

Credibility and engagement in the security conversation

Expert-led formats delivered stronger engagement and completion than generic spots — improving platform signals and reducing wasted impressions.

The roster became a reusable asset: new activations launched faster with partners who already understood claims, tone and conversion expectations.

* Programme results vary by sector, offer and market conditions. Metrics reflect client-approved reporting periods.

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